Community Help Desk & Digital Navigators

Program Overview

The Community Help Desk and Digital Navigator program provides personalized, community-based technology support to help residents successfully navigate online systems and digital services.

This program is designed to meet people where they are and reduce barriers to accessing essential online resources.

How This Program Helps

  • Apply for public benefits, relief programs, and assistance online
  • Upload and submit documents for housing, healthcare, and social services
  • Create and manage email accounts and online profiles
  • Access job applications, education portals, and virtual services
  • Learn safe and confident use of websites, apps, and digital tools

Who This Is For

Residents who need hands-on, trusted support completing digital tasks.

Program Lead

Beverly George
Community Help Desk Manager
NPower

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